Services provided by On Call Investigative Solutions, LLC are done on a case by case bases. We provide the client with a contract that outlines costs, amount of time, and expected final outcome. We believe in being transparent with our customers with no hidden fees. Before beginning any service, we will sit down with the client and discuss what is expected. We guarantee to work within the client's budget.

Below is a list of some of the services that we are currently offering. If you are requiring a service that is not listed, please feel free to contact us and we can discuss the options.

On Call Investigative Solutions, LLC 

SERVICES OF PROCESSES

As of February 1, 2016 we are excited to offer Services of Processes to our clients. We bring the same aggressive approach that we have in investigations to the Services of Processes. We understand that there will be times that there is very little notice to get the papers served. We are here to help. We serve all types of papers to include citations, subpoenas, petition for divorce, etc. We currently serve in McLennan County and surrounding counties. We have a network of Process Servers that can get your papers served in a timely fashion.


SKIP TRACING
We offer different packages for Skip Tracing. Some clients require faster services and we can provide a turn around between 12 to 24 hours. This is a Express Service. Normal Skip Tracing results can be obtained and reported to the client within 7 business days. All reports are written in great detail to the client. The report will include information obtained from detailed searches. Some information can include phone numbers, addresses, relatives, employment history, and other important data. 

MISSING PERSONS
At On Call Investigative Solutions, LLC, we are here to assist in finding your love one. As a former investigator for a law enforcement agency, I know that these cases should be handled with high priority. However, law enforcement officials are overworked and these cases get pushed to the side. This is were we can help. We encourage families to report their love ones that are missing to local law enforcement, so they can be entered into the National Crime Information Center (NCIC). After you have done this, you can contact us and we will be more than willing to help to attempt to locate your love one. In some special cases, the client may want to come to us first and we will be more than willing to help.


INVESTIGATE CRIMINAL/CIVIL CASES
At On Call Investigative Solutions, LLC, we understand the impact of preparing a good case for trial. For many years, I have prepared cases for prosecution and receive successful prosecution rates. I understand the importance of building a good case for the client and no detail is to be overlooked. I have worked numerous sexual assault of children cases and I understand the impact that this has on a family. I have also worked cases ranging from Capital Murder to theft and all cases in between. I encourage you to hire an attorney and request On Call Investigative Solutions, LLC as the investigators. This way you understand your rights under the law and you will get a quality investigation done. You are more than welcome to contact us and we can look at your case. Fees will be discussed.

Having to be a subject in criminal or civil trial is stressful within itself. On Call Investigative Solutions, LLC understands this and we are here to make things a little easier for you and your family. We will work with you to build the best case possible.


WITNESS LOCATION AND INTERVIEW

One of the crucial parts to any case are witnesses. When law enforcement takes the initial report, there are usually witnesses at the scene. However, with the criminal justice process it can take up to a year for some cases to go to trial. While this is no one's fault, it can be difficult to locate witnesses after time has passed. We are willing to go out and do our best to find these witnesses. Interviews can be conducted of witnesses if the client desires. I have many years of experience interviewing suspects, witnesses, and victims. I have been trained in the Reid Technique of Interview and Interrogation and have great success using this method to obtain confessions in many cases and getting to the truth with witnesses. ALL INTERVIEWS WILL BE RECORDED ON AUDIO RECORDERS. Some clients have a special request for audio and video and we will make this happen, if needed. We will also attempt to request a written statement from the witness. Once this information is gathered, we will submit a report to the client, a copy of the interview, and any statements received.


IDENTITY THEFT

In recent years Identity Theft has become an increasing issue in the United States of America. Identity Theft cases are very complexed and can cause extreme financial burdens on the victim. At On Call Investigative Solutions, LLC, we will work until we get the answers that you need. As soon as the case is started we will begin to track down the responsible party and help restore order to your life.

MOBILE AND STATIONARY SURVEILLANCE

We provide both mobile and stationary surveillance for our clients.


ASSET LOCATING

At On Call Investigative Solutions, LLC, we are dedicated to locating your assets. From cars, boats, recreational vehicles and even airplanes, we will locate it and secure it. We work with local repossession agencies that are licensed by Texas Department of License and Regulations (TDLR). After the asset is secured, we will contact you, photograph the asset, and inventory all items. The asset will then be secured and ready to be delivered to you.  We work with large banks to small car lots. 

INVESTIGATE FRAUD CASES

On Call Investigative Solutions, LLC will investigate all types of fraud cases. From internal thefts from a business to stolen checks, we are here to help. Contact us for further information.